TrainrHub operates a directory platform connecting individuals with independent personal trainers in their local neighborhoods. This Privacy Policy explains how we collect, use, share, and protect your personal information.
Geographic Scope: TrainrHub primarily serves users in Washington, Oregon, and surrounding areas. This policy complies with applicable U.S. federal and state privacy laws, including the Washington My Health My Data Act, California Consumer Privacy Act (CCPA), and other relevant state regulations.
Important Note: Trainers listed on TrainrHub are independent businesses, not employees or agents of TrainrHub. Each trainer is responsible for their own privacy practices, data handling, and compliance with applicable laws. We encourage you to review individual trainer privacy practices before engaging their services.
We collect information you provide directly to us, such as when you create a trainer profile, verify your business, or contact us for support.
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
When you explicitly agree to share information, such as when you contact a trainer or publish your profile.
We share information with trusted partners who help us operate our platform, including:
These service providers have their own privacy policies, and we encourage you to review them.
We may disclose information when required by law, court order, or to:
In connection with a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring entity.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Important: We do not store payment card information directly on our servers. All payment processing is handled by secure third-party payment processors.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:
We may retain certain information for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements.
You have the following rights regarding your personal information:
To exercise these rights, please contact us at support@trainrhub.com. We will respond to your request within 30 days.
Washington Residents: Under the Washington My Health My Data Act, you have enhanced rights regarding health data. While TrainrHub is primarily a business directory, if you believe we've collected health-related information about you, please contact us immediately.
California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including:
Oregon Residents: Under the Oregon Consumer Privacy Act, you have similar rights to access, correct, delete, and obtain a copy of your personal information.
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
You can opt-out of non-essential cookies at any time through your browser settings or our cookie preference center.
Our platform may integrate with third-party services (such as Airtable, Resend, Vercel, and others). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
Our platform may contain links to trainer websites, social media profiles, and other external sites. We are not responsible for the privacy practices or content of these external sites.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@trainrhub.com.
We may send you marketing communications about our services, new features, and trainer updates. You can opt-out of these communications at any time by:
Note: Even if you opt-out of marketing communications, we may still send you important service-related notifications.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Any disputes arising from this Privacy Policy or our privacy practices will be resolved in accordance with the laws of Washington State. Both parties agree to first attempt to resolve disputes through good-faith negotiation before pursuing formal legal action.
If you have concerns about our privacy practices, please contact us first so we can work to resolve the issue.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@trainrhub.com
Mail: TrainrHub, PO Box 19841, Seattle, WA 98109
For data access requests, deletion requests, or other privacy-related inquiries, please use the email address above. We will respond within 30 days.
By using TrainrHub, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.
If you do not agree with this policy, please do not use our services.
This privacy policy is effective as of the date listed above and applies to all users of the TrainrHub platform.